AiAgentName

The AiAgentName() function returns the name of the AI agent that a conversation belongs to. The name is the identifier that was given to the AI agent in the AI Agent tab of the resource pane.

Use this function when a single conversation field can be handled by different agents and you want to show or evaluate which agent is being used.

This function is NOT SQL compatible. For more information about SQL compatibility, see our documentation.

Returns a text value containing the name of the AI agent that is linked to the conversation.

Syntax

AiAgentName(conversation)

AiAgentName([Client.Conversation]) => "Support Agent"

Parameters

Name	Type	Required	Description
conversation	AI agent conversation	☑️	an AI agent conversation field from the data model