LogoLogo
WEM ModelerWEM ReferenceTutorialsMyWEM
  • WEM Platform Documentation
  • Getting Started
    • Introducing WEM
    • Create WEM Account
    • WEM Login
    • MyWEM Portal
      • MyWEM Features
      • MyWEM Support
      • Allow Support Access
    • Partner Portal
  • WEM Modeler
    • Introducing the WEM Modeler
    • Modeler Start Page
    • Manage Projects & Workspaces
    • User Roles Scheme
    • Create a new Project
    • Modeler Application Overview
    • Project Settings
      • Project Configuration
      • Security Settings
      • Portal Settings
      • SMTP Settings
      • Mobile App Settings
    • Expression Editor
    • Flowcharts
      • User Interaction
      • End Node
      • Sub-flowchart
      • Navigation
      • Clear session
      • Decision
      • Assignment
      • List Action
      • Loop
      • Copy Data
      • Save and Discard
      • Import Data
      • Export Data
      • Invoke Webservice
      • HTTP Request
      • Execute Process
        • Different processes explained
        • Send Email
        • Change settings
        • Changing files
        • Generate File
      • Ping server
      • Authenticate
      • Comet Messages
      • OpenAI
      • Async Tasks
      • Note Node
    • Data Model
      • WEM Session Folder
    • Services and Integration
      • Webservices
      • Remote Data Sources
      • Authentication Providers
        • SAML 2.0
          • SAML App Registration in EntraID
        • OAuth 2.0
      • Comet - Real Time Messages
      • Certificates
    • Concepts and Concept Queries
      • Concepts
      • Concept Queries
      • Concept Relations
    • Navigation
      • HTTP Endpoints
      • Tasks
    • Files and Assets
      • Widget Libraries
      • Template Fragments
      • Files
      • Hyperlinks
    • Multilanguage Dictionary
    • Agentic AI
      • WEM AI Agent
      • AI Flowchart Nodes
      • AI User Interaction
    • WEM Preview
    • WEM Runtime
      • Publishing Process
      • Staging
      • Live
    • Debugging
  • Template Editor
    • Interaction Template Editor
      • Interaction Template Hotkeys
    • General and preview
    • Style
      • Heading Type
      • Paragraph Style
      • Text Styling
      • Alignment
      • Hyperlink
      • Tooltip
    • Layout
      • Adaptive columns
      • Div
      • Panel
      • Alert
      • Table
      • Image
      • Icon
      • Label
    • Interaction
      • Form
      • Validation
      • Required field
      • Button
      • Dropdown
      • Free form item
    • Miscellaneous
      • Tabbar
      • Google maps
      • Nested template
      • Script
      • Reference
      • Conditional
      • Data grid
      • Repeater
      • Rich text
      • Custom
    • WMT Tool
  • WEM Reference
    • WEM Expressions Reference
    • Functions
      • Aggregation
        • Average
        • Count
        • First
        • Last
        • Max
        • Min
        • Sum
      • Concepts
        • ConceptId
        • Description
        • FindConcepts
        • GetAncestors
        • GetChildren
        • GetDescendants
        • GetParent
        • Intersection
        • LocalName
        • Synonyms
        • ToConcept
        • Union
      • Date
        • Date
        • DateDiff
        • DateOnly
        • DatePart
        • DayOfWeek
        • FromUnixTimestamp
        • MoveDate
        • Now
        • TimeOfDay
        • Today
        • ToDuration
        • ToLocal
        • ToUnixTimestamp
        • ToUTC
        • UTCNow
        • UTCToday
      • Environment
        • ApplicationId
        • CountryCode
        • CountryName
        • Hostname
        • IpAddress
        • IsFirstRequest
        • IsHttps
        • IsPreview
        • IsStaging
        • IsLive
        • NodeTrail
        • PortalId
        • PortalName
        • ProjectId
        • ProjectName
        • ProjectVersion
        • Setting
        • UrlPath
      • Files
        • FileName
        • FileSize
        • FileUrl
        • MimeType
      • Lists
        • Distinct
        • IsNewRow
        • IsOnRow
        • List
        • NameOf
        • RowId
      • Math
        • Abs
        • Ceiling
        • Cos
        • Distance
        • Exp
        • Floor
        • Log
        • Log10
        • Pi
        • Pow
        • Random
        • Round
        • Sin
        • Sqrt
        • ToNumber
      • Security
        • AesDecrypt
        • AesEncrypt
        • AesIv
        • AesKey
        • CreateJsonWebTokenH256
        • HmacSha256
        • Md5
        • Password
        • PasswordStrength
        • Pbkdf2
        • Sha1
        • Sha256
        • Totp
      • Text
        • AsText
        • Base32ToText
        • Base64ToText
        • CompareFuzzy
        • Concat
        • Contains
        • FormatDate
        • FormatDuration
        • FormatNumber
        • Guid
        • HexToText
        • HtmlAttributeEncode
        • HtmlEncode
        • IndexOf
        • JavascriptEncode
        • JsonEncode
        • Length
        • Padl
        • Padr
        • RegExIsMatch
        • RegExMatches
        • RegExReplace
        • Replace
        • Split
        • StringPart
        • SubString
        • ToBase32
        • ToBase64
        • ToBase64Url
        • ToHex
        • ToLower
        • ToRichText
        • ToString
        • ToTitleCase
        • ToUpper
        • Trim
        • UrlDecode
        • UrlEncode
        • XmlAttributeEncode
        • XmlEncode
        • XPath
        • XPathList
        • XPathNumber
      • Validation
        • HasValue
        • IsEmpty
        • IsKnown
        • IsUnknown
        • IsValidBankaccount
        • IsValidBSN
        • IsValidBTW
        • IsValidEmailAddress
        • IsValidIBAN
        • IsValidPhonenumber
        • IsValidURL
      • Localization
        • AvailableLanguages
        • CurrentLanguage
        • CurrentTimezone
        • LanguageStrategy
        • Languages in WEM
    • Keywords
      • Contains
      • Concepts
        • Ancestor of
        • Child of
        • Concept
        • Descendant of
        • Overlaps
        • Range of
        • Parent of
        • Contains
      • Environment
        • ApplicationRoot
        • Platform
      • Lists
        • In
        • Of
        • Where
        • Contains
        • All
      • Logic
        • And
        • Not
        • Or
        • Choose
        • If Then Else
      • Mobile
        • BatteryLife
        • BuildVersion
        • ConnectivityTypes
        • DeviceId
        • DeviceName
        • IsDevelopmentBuild
        • IsDistributionBuild
      • Text
        • Contains
        • Ends with
        • NewLine
        • Starts with
    • Operators
      • Addition +
      • Division /
      • Equality =
      • Equality-strong ==
      • Greater-than >
      • Greater-than-or-equal >=
      • If-unknown ?
      • Inversion -
      • Less-than <
      • Less-than-or-equal <=
      • Logical-and &, and
      • Logical-not !, not
      • Logical-or |, or
      • Modulo %
      • Multiplication *
      • Power ^
      • Subtraction -
      • Unequality <>
    • Data Types
      • Text
      • Number
      • Yes / No (Boolean)
      • Date Time
      • Duration
      • File
      • Rich Text
      • Concept
      • Conceptset
      • Reference
    • SQL Compatibility
      • Functions
      • Keywords
      • Operators
    • Content Security Policy
    • WEMScript for Custom HTML
    • WEM Widgets
      • WEM Widget Structure
      • WEMScript for Widgets
      • Widget Editor
      • Content Placeholder
    • WMT
      • File Structure
      • Basic Functional Template
      • Styling
      • Font Icons
      • Reference
        • Breadcrumb
        • Button Bar Buttons
        • Common Scripts
        • Common Styles
        • Conditional
        • Content
        • CSP
        • CSP Nonce
        • Expression
        • Hidden Fields
        • Language Select
        • Navigation
        • Node ID
        • Node Name
        • Placeholder
        • Placeholder Conditional
        • Startup Scripts
        • Template Fragment
        • Uses
    • Regression Test Framework
      • WEM Test Script
  • Tutorials
    • Tutorials
      • Making a Change Log
      • Placeholders for end-users
    • First Application
      • Expand First Application
    • Video Tutorials
      • By Partners
      • Security
    • Building Widgets
      • Basics
        • 1. Introduction
        • 2. Hello, World!
        • 3. General
        • 4. Properties
        • 5. Events
        • 6. Styling
        • 7. View State
        • 8. Resources
        • 9. Placeholders
        • 10. Template Editor Script
        • 11. Global Scope
        • 12. Risks and Responsibilities
        • 13. Conclusion
      • In-depth
        • 1. Introduction
        • 2. Platform Availability
        • 3. Development Workflow
        • 4. Properties
        • 5. View state
          • 1. Runtime.viewState
          • 2. sessionStorage
          • 3. Summary
        • 6. Styling
        • 7. Events
          • 1. Navigation
          • 2. Row position
      • WEMscript
        • 1. Introduction
        • 2. Variables
        • 3. Properties
        • 4. OutputId()
        • 5. Register Input - Required
        • 6. Encoding
        • 7. Script Block - Introduction
        • 8. Types
          • 1. Boolean
          • 2. Concept
          • 3. ConceptSet
          • 4. Datetime
          • 5. Duration
          • 6. File
          • 7. Number
          • 8. Richtext
          • 9. Text
        • 9. Script Block - Global Scope
        • 10. Script Block - ES Modules
        • 11. CSS - attachShadow
      • Examples
  • Tips and Tricks
    • Tips and Tricks
      • Keyboard Shortcuts
      • Video's in WEM
      • Extracting text from File
    • Custom Hostnames
    • FAQ
    • Expressions
      • Order of Operators
    • Processes
      • Email Process
      • Tips for creating PDF's
      • ZIP Archive Process Node
    • Concepts
      • Concepts and Runtime
    • Working with data
      • The Power of the Calculated Field
      • Consuming your OData source with Excel 2016
      • Expose your data via OData
      • Using OData to transfer data between runtimes
      • WEM Storage Options
    • Integration
      • Integrating external systems
      • Json
      • Single Sign-on
      • Office365 Integration
    • Performance
      • Performance Tips
      • Performance Profiler
      • Template Performance Profiler
      • The Split Loop
    • Security
      • 2FA with TOTP
      • Blacklist or whitelist IP addresses
    • Widgets
      • Advanced Charts
        • Boxplot Chart
        • Brush Chart
        • Bubble Chart
        • Candlestick Chart
        • Card with Chart
        • Effect Scatter Chart
        • Heat Map
        • Line, Area and Bar Chart
        • Map-Bar Morph
        • Mix Time Line Chart
        • Nested Pie Chart
        • Polar Area Chart
        • Polar Bar Chart
        • Profit Chart
        • Radial Bar Chart
        • Radial Bar Gauge
        • Range Bar Chart
        • Rosetype Pie Chart
        • Sankey Energy Chart
        • Scatter Chart
        • Scatter-Aggregate-Bar Chart
        • Stacked Columns Chart
        • Stepline Chart
        • Treemap
      • Advanced Input
        • Color Picker
        • Conceptset Image Selector
        • Google maps locator
        • Multi select input button
        • MultiFile Upload
        • On/Off switch
        • Process Arrow Steps
        • Rate
        • Rating view
        • Single select input button
        • Slider
        • Tree
      • Template Actions
        • Follow exit
      • Global widgets
        • Agenda
        • Audio Player
        • Calendar
        • Draw Signature
        • Grid Widget
        • Image capture
        • Kanban Board
        • Path
        • Progress Bar
        • reCAPTCHA
        • Timeline
      • Document widgets
        • Json Viewer
        • PDF Viewer
    • Various
    • Go to MyWEM
Powered by GitBook
On this page
  • CNAME DNS Records
  • Use/Force HTTPS
  • WEM Kubernetes (Private) Clouds

Was this helpful?

Export as PDF
  1. Tips and Tricks

Custom Hostnames

How to link custom hostnames to your WEM Portals

PreviousExtracting text from FileNextFAQ

Last updated 1 year ago

Was this helpful?

At some point you might want to use a hostname that is part of your own domain to be linked to your WEM-portal.

Something like https://portal.yourdomain.ext

For this to work, you need to understand a bit about , and most importantly the CNAME DNS record.

CNAME DNS Records

To let people access your WEM Portal by using your hostname, the Internet's DNS system needs to know where to go when the hostname is entered in a browser - and that is done by linking the hostname via a CNAME record to the location of the WEM Runtime Zone where your portal is running.

The CNAME Target values are the hostnames by which the WEM Runtime Zones are known and can be reached for internet traffic; once the WEM Runtime Zone is reached, the WEM Runtime Services will recognize your actual hostname in the request and the corresponding portal will be presented to the user.

Below are the standard steps for portals running in the Live Eur Zone:

  1. Create a CNAME record for the hostname in your domain's DNS management (or let your DNS management people do this for you).

  2. Point the CNAME to live.wem.io. when your portal is in the WEM EUR Runtime. Check below for other runtime zone values.

  3. Add the hostname to your and publish from Modeler to Staging and Live (publish is a linear chain) preferably WITHOUT forcing https (there is no certificate yet - which may show security errors when accessing the hostname on https).

  4. For an SSL Certificate, make a specific request in MyWEM Support (read on for more details). When the SSL certificate is available, you can activate the option Force HTTPS and publish this change from modeler to staging and live.

You can have multiple hostnames added to your portal, but they all MUST target the same Zone as indicated in the Hosting Zone setting of the portal.

So you can use and keep using the standard provided hostname that automatically uses the correct zone-related endpoint and add your own hostname as additional option to use when all settings (CNAME record and SSL certificate) are in place.

For CNAME records in your domain's DNS management, use:

Runtime Zone

CNAME target

EUR Live

live.wem.io

EUR Staging

staging.wem.io

APAC Live

live.wemapac.io

APAC Staging

<not supported>

Kubernetes (Private) Cloud*

check with DevOps or WEM Support for the correct hostname

Use/Force HTTPS

WEM Kubernetes (Private) Clouds

Obviously we cannot provide the CNAME Target values for the WEM Kubernetes Private Clouds in this public documentation. For any specific WEM Kubernetes environment, the correct CNAME target value can be obtained via authorized DevOps or WEM Support.

For portals running in a Kubernetes (Private) Cloud, some details may be different:

  • The hostname may not be publicly available if the environment uses private DNS, in which case the check using Google DIG is not possible;

  • The Publish DevOps Settings may be turned off in the Modeler Settings, in which case the hostname and https management must be done in the WEM DevOps Portal (and then there is no need to publish the changes for hostnames and https).

A DNS-change like this may take up to 24 hours to be distributed along all DNS servers around the internet. You can check your hostname using Google's DIG: - if it shows the correct value, you can assume the hostname is available to all (or at least most) users.

To have SSL available (and forced) for your custom hostname, WEM offers the service for free . On WEM Kubernetes (Private) Clouds this is automatically handled. For the current EUR and APAC Zones, there is a manual initialization necessary.

If you want to have SSL enabled on your custom domain on the EUR or APAC zone, you need to create a Support Ticket in , by using the specific button [Request SSL Certificate], specifying the hostname for which the certificate should be made. The CNAME Record MUST already be available for this to work, because there is an automatic check using in the WEM Request SSL Certificate process.

https://toolbox.googleapps.com/apps/dig/
Let's Encrypt certificates
MyWEM
Googles DIG online tool
DNS and Hostnames
portal settings
CNAME and WEM Portal Hostname
CNAME check in DIG